Terms of Use
1. Acceptance of Terms
By accessing our website or using our services, you agree to follow these Terms of Service and our Privacy Policy. If you do not agree, please refrain from using our site.
2. Our Mission & Services
Free NoVA is a 501(c)(3) nonprofit dedicated to fostering health and well-being through compassionate and accessible offerings. Our website provides information, resources, and a platform for donations to support this work.
3. Donations & Refunds
Voluntary Contributions: All donations are made voluntarily.
Tax Receipts: We provide tax-deductible receipts to the extent allowed by law.
Refund Policy: Generally, donations are non-refundable. If a clerical error occurs, please contact us within [30] days.
4. Intellectual Property
All content—including logos, text, and images—is the property of Free NoVA. You may share our content for non-commercial, educational purposes provided you give proper credit. You may not use our brand for profit or to imply an endorsement without written consent.
5. Prohibited Conduct
When using our platform, you agree not to:
6. Limitation of Liability
We strive for accuracy, but our resources are provided "as-is." Free NoVA is not liable for any damages resulting from your use of the site or reliance on the information provided.
7. Changes to Terms
We may update these terms occasionally to reflect changes in our operations or legal requirements. Continued use of the site constitutes acceptance of the new terms.
8. Contact Us
For questions regarding these terms, please contact us at: info@free-nova.org.
Privacy Policy
1. How Information is Collected
Free NoVA reserves the right to collect and use personal data from donors, including amount donated, address, telephone number, organization affiliation, and e-mail address. United States and Virginia tax laws require nonprofits to keep contact information and contribution amounts of donors on file.
2. Cookies
We may use cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity on our site in order to provide better service when visitors return to our site, customize web page content based on visitors’ browser type or other information that the visitor sends and records across our website.
3. How Information Is Used
Free NoVA will never publish, sell, trade, rent, or share names or contact information (e.g., e-mail, telephone number) of our donors or partners unless expressly permitted.
We may use contact information of donors for these purposes only:
We allow donors the option to have their name not publicly associated with their donation by choosing the “anonymous” field when donating online or by mail. Comments given in donor forms are published in public lists and may be used in promotional materials unless the donor requests that these comments are not published.
4. Financial Information
All access to donor financial information is strictly limited to professional staff who need to process that data. No such data is given to any person, organization or group who does not need to access those data.
Free NoVA does not store, nor does it have access to, your credit card information, bank account numbers, or other account data sent to those processing services.
5. Contact Us
If you have questions about this Privacy Policy or if you wish to be removed from our e-mail/postal contact lists, please email info@free-nova.org.
Donor Bill of Rights
Free NoVA subscribes to the Donor Bill of Rights.
Philanthropy is based on voluntary action for the common good. It is a tradition of giving and sharing that is primary to the quality of life. To assure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the not-for-profit organizations and causes they are asked to support, we declare that all donors have these rights:
1. To be informed of the organization’s mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes.
2. To be informed of the identity of those serving on the organization’s governing board, and to expect the board to exercise prudent judgment in its stewardship responsibilities.
3. To have access to the organization’s most recent financial statements.
4. To be assured their gifts will be used for the purposes for which they were given.
5. To receive appropriate acknowledgment and recognition.
6. To be assured that information about their donations is handled with respect and with confidentiality to the extent provided by law.
7. To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature.
8. To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors.
9. To have the opportunity for their names to be deleted from mailing lists that an organization may intend to share.
10. To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers.
The text of this statement in its entirety was developed by the American Association of Fund-Raising Counsel (AAFRC), Association for Healthcare Philanthropy (AHP), Council for Advancement and Support of Education (CASE), and National Society of Fund Raising Executives (NSFRE).